Property Owner FAQs
Welcome to our Property Owner FAQs page! Here, you’ll find answers to the most commonly asked questions about our property management services. Whether you’re new to working with us or have specific inquiries about our processes, fees, or services, this resource is designed to provide you with the information you need. If you have any additional questions or need further assistance, please don’t hesitate to reach out to our team.
Can I enter my property after it is rented?
We do not enter the property and require the owner not enter the property except for inspections, in emergency situations or when repairs have been requested by the resident. Keyrenter will conduct interior/exterior inspections of the property every six months. History has shown that repeated disturbances prompt residents to become unhappy and not be as willing to renew their leases. We commit to give the resident 24 hours notice before we enter unless it is an emergency situation.
How do I pay management fees?
Management fees are deducted from the monthly rent prior to equity distributions.
How does Keyrenter Property Management communicate with their owners?
We believe in prompt and thorough communication with our clients. Every staff member has their own telephone extension, voice mail, and e-mail. We send out monthly statements and have automated alerts and notifications in an effort to keep our clients informed. Below are some of the instances that we will initiate additional communication:
- Leasing
- Notice to vacate from tenant
- Tenant move outs
- Eviction Summary
- Lease renewals
- Extraordinary maintenance items
How will you find tenants for my house? How long will it take?
Your property, along with photos, will be advertised on our website. It will also be posted on over 20 additional websites and in the local Multiple Listing Service. A yard sign will be placed immediately as well, if allowed. A Property Information Sheet will be prepared for your property with all the necessary information. It normally takes two to four weeks to rent a home. It sometimes takes longer during the off season or for unusual properties.
What does Keyrenter Property Management need to start managing my property?
In order for us to begin the process of managing your property we need the following:
- Executed property management agreement and a W9
- Completion of a property information form or exchange of the same info via phone call
- Keys to the property, including mail box keys, if applicable
- Garage door openers, if applicable
- Certificate of insurance, with Keyrenter Property Management as an additional insured
Why should I use a property manager to manage my property?
There are many reasons landlords hire property managers, below are some of the most common: Landlords value their time and usually have full-time responsibilities outside of owning rentals property. As professionals, we manage rentals day-in-day-out; it’s what we do and we are great at! Landlords generally don’t have a full understanding of local and federal laws and statutes. This lack of knowledge can cost a landlord thousands in costly mistakes. With a legal team and constant education and involvement on current issues, as a property management company in Pennsylvania we are better equipped to solve complex situations. We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble. We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled. DIY Landlords these days need be skilled in Advertising, Photography, Marketing, Sales, Repairs, Project Mgmt, Customer Service, Conflict Resolution, Legal Proceedings, and many other areas. Keyrenter is all that and more!
Do you serve Montgomery County PA?
Yes we do serve most of Montgomery County PA, including: Willow Grove Horsham Hatboro Ambler Plymouth Meeting Conshohocken King of Prussia Collegeville Skippack Harleysville Hatfield Lansdale Colmar North Wales Ambler Blue Bell
Can Keyrenter Property Management help me buy or sell investment property?
How much does an eviction cost?
Any eviction costs are covered under our management fee, for tenants we have placed.
Do you serve Delaware County PA?
Yes we do serve Delaware County, PA, including: Media Marple & Newtown Square Havertown, Haverford, Radnor, Morton, Lansdowne Sharon Hill Folcroft Alden Springfield Broomall Aston Ridley Park
Can I say that I do not want any pets or smokers in the house? How about children?
Pet owners are not a protected class. However, by eliminating them you are likely eliminating up to 75% of the people in the market for a rental house! Being open to pets does make your property available to more potential renters. Keyrenter BuxMont offers a pet guarantee – which covers pet damages for pets we’ve approved and placed. However, if you feel very strongly about this issue, we will agree not to show your property to anyone with a pet. All of our properties prohibit smoking, in the interest of protecting your investment, as well as the health of the neighborhood. Children come under the protected class of “familial status” and it is not possible to discriminate in this way. Our application forms do not ask number or ages of any children.
What needs to be done to my house before it is ready to rent?
The better condition that a house is in, the better quality tenant that it will attract. Your home must be left in professionally cleaned condition as the tenants will be paying a non-refundable cleaning fee. Keyrenter will arrange this cleaning to insure that the cleaning guidelines are strictly followed. The carpets must be freshly cleaned and all debris and personal belonging removed from the house. It is not necessary to paint automatically, but you should consider painting any room that has dirty or marred walls. A neutral color is best. We will be happy to discuss any necessary repairs or painting with you. Neutral window coverings such as blinds should be left, but not curtains that match a particular bedspread or couch. Tenants moving into a rental property do expect some sort of window coverings to be provided for privacy and safety. The tenants are generally requested to maintain the yard in the condition it is provided to them. Therefore, the yard should be freshly mowed, weeded, trimmed and the leaves and debris removed.
For how much can my investment property lease?
Your lease rate is going to be determined by several market factors including the condition of the property, location, and the rental rates for competing homes in the immediate area. Unfortunately, the markets that dictate lease rates vary vastly from the markets that influence value of properties. You can type your address into our website tool to get a quick estimate. Please contact our office and we can complete a more in-depth analysis.
Do you serve Bucks County PA?
Yes, we serve most of Bucks County PA, including: Langhorne Bensalem Fairless Hills Morrisville Newtown Yardley Newtown Grant Richboro Churchville Holland Southampton Warminster Jamison Warrington Buckingham Doylestown Lahaska New Hope Solebury Plumsteadville Dublin Pipersville New Britain Chalfont Sellersville Perkasie Quakertown Ottsville
Will you pay my monthly bills for me?
Yes, through our accounting system we can easily pay most of your monthly bills. Typically our owners will continue to pay HOA dues, mortgages, and insurance.
How does Keyrenter Property Management handle evictions?
We are proud of the fact that we have an extremely low eviction rate. But when an eviction for non payment does come up we follow the following process. On or around the 11th of every month Keyrenter Property Management will post 10-Day Pay or Vacate notice per state law. After that time frame has passed, if the rent is still unpaid, we can file for eviction. We communicate and make final decisions with our clients regarding the eviction. When filing with the courts and pursuing an eviction, our legal counsel handles the process for you.
How are Security Deposits handled?
Keyrenter Property Management will require security deposits, usually an amount that is equal to 1.5 times the monthly rent, from all residents. These funds are held in escrow in a real estate trust account. Security deposits cannot be disbursed until the resident vacates at which time a disposition of funds is processed.
How much notice does a resident have to give before they can properly vacate a property?
Our lease provides that the resident give a minimum 30 day written notice that the lease will be terminated.
Contact Us
Please use the menu to share your reason, name, email address, phone number and a brief message to get started. Thank you for your interest!
87 N Broad St #272, Doylestown, PA 18901, United States
GET THE HELP YOU NEED